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Luxembourg Online, often called LOL, offers mobile subscriptions, home internet, TV and fixed telephony. Its range makes it possible to combine household connectivity with mobile services from one provider.
The current fibre offers advertise download speeds up to 5 Gbit/s, while mobile customers can choose between a basic pay-as-you-use option, a 15 GB subscription and an Unlimited package.
For LetzCompare, Luxembourg Online is worth comparing if you want promotional fibre pricing or a mobile discount linked to home internet. The key is to compare the complete bill, including equipment, the price after promotion and usage conditions.
Who Is Luxembourg Online
Luxembourg Online is a privately owned Luxembourg telecommunications company founded in 1995. It serves private and business customers and has invested in its own fixed internet infrastructure.
Its services include fibre and other home internet connections, LOL Mobile, LOLTV and fixed telephony. Its fixed network and mobile arrangements differ: Luxembourg Online’s published network transparency document identifies Orange as the network used for mobile services.
Is Luxembourg Online a Good Choice
Luxembourg Online is particularly relevant to households comparing fibre promotions and customers who can benefit from combining fixed internet with an eligible mobile plan.
Why Choose Luxembourg Online
- A choice of services: Mobile, home internet and TV can be managed through one provider.
- Promotional fibre prices: Selected offers give new customers a reduced subscription price for 24 months.
- Mobile discounts: Eligible mobile subscriptions receive €5 off each month with an active LOL internet connection.
- Flexible SIM-only offers: The mobile sales page advertises subscriptions without a minimum commitment.
- TV features: LOLTV includes replay and recording, with viewing on compatible devices.
Things to Consider Before Choosing LOL
- Prices rise after promotions: Compare the later subscription price as well as the initial bill.
- Equipment costs extra: Fibre router rental can add €5 or €7 per month, depending on the model.
- Availability varies by address: Technology, network eligibility and achievable speed affect the offer.
- Unlimited mobile has limits: Fair-use conditions apply to both data and communications.
- Contract documents need checking: Mobile marketing and the published contract summaries do not use identical commitment wording.
- LetzCompare verdict: LOL can be attractive when the services fit your address and usage. Before ordering, obtain the contract summary for your exact offer and compare the total cost over the period you expect to stay.
What Packages Does Luxembourg Online Offer
Luxembourg Online Mobile Plans
The advertised LOL Mobile range consists of three subscriptions. All show 5G access subject to availability and eSIM support.
LOL Mobile Family — €0 per month
There is no monthly subscription charge, but mobile data is optional. The plan includes specified calls to LOL customers; calls to other networks are advertised at €0.22 per minute.
LetzCompare assessment: This can suit a spare line or light caller. A zero subscription fee does not make all communications free, so estimate your actual calling and data costs.
LOL Mobile L — €22 per month
Includes 15 GB shared between Luxembourg and the included European destinations, plus 3,000 minutes or SMS. With the eligible home internet discount, the monthly subscription becomes €17.
LetzCompare assessment: Consider this for moderate smartphone use, especially if you already have LOL internet. Compare alternatives if you regularly exceed 15 GB, because extra data can be expensive.
LOL Mobile Unlimited — €45 per month
The offer advertises unlimited data in Luxembourg, Europe and the USA, with calls and SMS subject to a 3,000-unit fair-use allowance. The eligible internet discount reduces the monthly subscription to €40.
Its current mobile technical sheet specifies a 250 GB threshold and subsequent domestic data speed reduction to 512 Kbps. Confirm the roaming allowance and treatment of usage abroad before travelling.
LetzCompare assessment: This suits customers needing more data than the L plan provides, provided the included destinations and fair-use terms match their needs. It should not be described as unlimited high-speed use without conditions.
Luxembourg Online Fibre Internet Plans
Selected new-customer promotions currently advertise:
LOL Fiber L: Up to 1 Gbit/s download, €34.90 per month for 24 months, then €51.90.
LOL Fiber XL: Up to 2 Gbit/s download, €39.90 per month for 24 months, then €59.90.
LOL Fiber XXL: Up to 5 Gbit/s download, €44.90 per month for 24 months, then €69.90.
LOL Fiber S: Up to 500 Mbit/s download, advertised at €44.90 per month.
These are subscription prices before applicable equipment charges. The exact offer depends on eligibility and the network serving your address.
Which LOL Fibre Plan Should You Choose?
For many households, a 1 Gbit/s connection provides ample download capacity. Higher tiers may suit frequent large transfers or households sharing substantial bandwidth, but check your devices and wired connections before paying for multi-gigabit speeds.
The current fibre technical sheet lists upload speeds of 250 Mbit/s for S, 500 Mbit/s for L, 700 Mbit/s for XL and 1 Gbit/s for XXL.
The promotional L price is lower than the advertised S price. This illustrates why the package name alone is not enough to judge value: compare eligibility, commitment and the price after the discount ends.
Other Home Internet Options
The current offer page also lists LOL DSL 24 at €36.90 per month, with advertised download speeds up to 24 Mbit/s. LOL 4G is listed at €49.90 per month, with 200 GB and advertised speeds up to 100 Mbit/s.
The 4G tariff applies domestically and provides a speed reduction after the 200 GB fair-use allowance. A 100 GB recharge is listed at €25.
LetzCompare assessment: These alternatives may be useful where fibre is unavailable. Ask what performance is expected at your address rather than assuming the headline speed will be achieved.
Luxembourg Online TV Packages
LOLTV is advertised with a three-month free trial, followed by €17 per month, subject to the offer conditions. The sales page lists 100 channels, including 50 in HD, seven-day replay, live TV control, recording and the mobile app.
The TV technical sheet allows up to four devices and includes four mobile-app accesses. It lists 200 recording hours, with optional extra capacity. Compatible TV equipment can be rented or purchased; the quoted TV subscription does not necessarily include every device cost. [10]
LetzCompare assessment: Check the channel list and your existing TV compatibility before ordering equipment. A trial promotion should also be checked for its cancellation and minimum-term conditions.
Luxembourg Online Bundles
Selected fibre and TV offers for new customers currently show:
LOL Fiber L + TV: €49.90 per month for 24 months, then €64.90.
LOL Fiber XL + TV: €49.90 per month for 24 months, then €74.90.
LOL Fiber XXL + TV: €59.90 per month for 24 months, then €84.90.
These advertised rates exclude applicable equipment and extra options. The website also displays other promotional variants, so have LOL confirm which offer applies to your order.
Eligible LOL Mobile L and Unlimited subscriptions receive a €5 monthly discount when an active LOL internet connection is maintained.
Are LOL Bundles Worth It?
Compare a bundle with the services you would actually buy separately. If you do not watch the included channels, a discounted internet-only offer may be more useful. For existing mobile customers, losing the home internet connection may also change the mobile discount.
Luxembourg Online Network and Coverage
Which Mobile Network Does Luxembourg Online Use
LOL’s published network transparency document states that its mobile services use Orange’s network. This makes Orange coverage relevant to LOL Mobile customers, although package allowances and contractual conditions remain those of Luxembourg Online.
Check reception where you spend time, including at home, at work and along your commute. Indoor signal, handset compatibility and network congestion can affect experience.
Does Luxembourg Online Offer 5G
The current mobile range advertises 5G subject to eligibility. You need a compatible handset and coverage to benefit from it.
Roaming in Europe and the USA
The L plan includes its 15 GB allowance in Luxembourg and the specified European destinations. Unlimited adds the USA to its advertised coverage. Confirm the countries, call directions and roaming fair-use conditions before travel.
International calls made from Luxembourg and roaming while abroad are different tariff situations. Do not assume an included roaming destination makes every call to that country free.
Fibre Availability at Your Address
Luxembourg Online provides an address eligibility checker. Its own infrastructure does not mean every property can receive every fibre tier, and technical sheets distinguish some network arrangements and prices.
Ask which access technology will be installed, the expected upload and download speeds, and the precise subscription price applicable to your property.
Luxembourg Online Prices and Contract Conditions
Mobile Out of Bundle Charges
The mobile sales page lists:
Extra data: €0.06 per MB.
Calls outside the allowance: €0.2223 per minute.
SMS outside the allowance: €0.0702 per message.
The 2026 mobile technical sheet and September price list specify €0.0595 per MB for the L plan’s extra data. The sales page rounds this to €0.06. Ask which contractual rate applies to your offer.
At approximately six cents per MB, an extra 1,000 MB could cost roughly €60 if charged throughout. Usage monitoring is therefore valuable on the L plan. International, premium-number and excluded roaming charges require separate checks.
Equipment and Installation Fees
The fibre technical sheet lists router rental at €5 per month for the FRITZ!Box 7530AX and €7 for the 7690 or 4690.
For illustration, LetzCompare calculates that the €34.90 L promotion would become €39.90 with €5 router rental, or €41.90 with €7 rental. Confirm the router supplied with your package.
The current fibre promotion’s fine print excludes a €49 travel charge from the advertised installation and cabling discount. Ask for the full installation quote, including any additional work.
SIM and eSIM charges are listed at €10. TV hardware and optional services can also increase the bill.
Contract Duration and Promotional Conditions
The fibre technical sheet lists 12- or 24-month minimum terms and says promotions do not apply to 12-month contracts. The TV sheet also lists 12 or 24 months.
Mobile sales pages advertise no minimum commitment, and the January 2026 mobile sheet distinguishes that from a 24-month term with handset financing. However, the published Unlimited contract summary contains a default 24-month clause unless otherwise agreed. Obtain written confirmation of your exact commitment before signing.
LetzCompare assessment: Promotional duration, minimum commitment and equipment financing should be checked separately. A lower introductory bill does not establish the total cost of leaving or staying after the promotion.
How to Cancel Luxembourg Online and Our Final Verdict
How to Cancel a Luxembourg Online Contract
The June 2026 consumer terms provide for a signed cancellation request by registered post. They also allow other methods, but emphasise proof of sending. The usual notice period is one month, subject to the stated exceptions.
Send your request to the provider’s published address:
Luxembourg Online S.A.
14 avenue du X Septembre
L-2550 Luxembourg
Luxembourg
For guidance, contact +352 2799 0000 or commercial@internet.lu. Confirm acceptance of any alternative cancellation channel and retain the confirmation.
Include your customer reference, service address, services to cancel and requested end date. Ask for the final billing date and instructions for any rented equipment.
Early Termination Equipment and Switching
The consumer terms say early cancellation can leave the remaining minimum-term subscription payments due. They require confirmation of the cancellation request and instruct customers to follow up if none arrives within 30 days.
The September tariff also lists an early-termination administrative fee and certain cancellation fees for no-commitment offers. Check applicability to your exact service rather than assuming no commitment means no exit charge.
The terms warn that taking another broadband subscription or porting a fixed number does not itself fulfil LOL’s cancellation procedure. Coordinate the changeover and obtain confirmation that each old service has ended.
Our Verdict on Luxembourg Online
Luxembourg Online offers a broad range of household services, with fibre promotions that make it worth comparing against other providers. Mobile discounts can add value for customers already using its home internet.
The clearest comparison should include the post-promotion subscription, router rental, installation charges and commitment. Mobile users should also consider extra-data rates and the fair-use conditions attached to Unlimited.
Choose Luxembourg Online if: The offer at your address is competitive after all charges, you want to combine services, and the documented usage and contract terms fit your needs.
Compare other providers if: You need more mobile data at a lower price, extensive roaming beyond the included countries, or different home internet commitment and equipment conditions.
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