Why Choose Orange?
Orange is a French multinational telecommunications corporation. With 266 million customers worldwide, it is the tenth-largest mobile network operator in the world and the fourth largest in Europe after Vodafone, Telefónica and VEON.
Orange is the first company in Luxembourg that doesn't require you to sign a 12 month contract for their SIM-only offers and they were recognised as having some of cheapest plans, according to ILR.
They also have great selection phones with reasonable upfront fees. So, we think Orange should be your go-to when it comes down deciding on your new phone!
What packages Orange has to offer?
Orange in Luxembourg is the most European operator in Luxembourg that provides the combination of mobile, fixed-line, internet and TV services. They are well know for their no-contract and cheap unlimited SIM offers.
If you are on the market for the home internet, Orange got you covered. Their Love offers are suited for every need and have internet connection from day 1 with the 4G home box.
Can I get Orange broadband and phone deals in my area?
Especially as every telecom provider utilises Post Technologies backbone, with the few exceptions.So there is a good chance you can get Orange offer wherever you live in the country.
However, it could be that due to specific line type your house/apartment has you might not be eligible for all offer. So we recommend to always check your broadband eligibility before finalising the purchase.
As for mobile connection, Orange operates their own cell towers and can provide good level of connection through Luxembourg, with the few exceptions.
How can I reach Orange customer service?
The service is open Monday to Friday, from 08:00 till 20:00 and on Saturday from 08:00 till 17:00. You can contact the support team by phone on:
• Local call: 800 61 606 – (free national number)
• Calling from abroad: +352 661 61 606
Also, you can contact them by post at the address below:
Orange Communications Luxembourg S.A.
8 rue des Mérovingiens
What about Orange roaming quality?
Orange is one of the leading telecommunication operators in the world. The group is present in some 30 countries and ranges among the top ten worldwide operators. This status allows Orange to set up worldwide agreements, particularly for roaming (communications and mobile internet in an other country). Based on this presence, Orange's Europe zone comprises 42 countries, in which the European tariffs are applied.
EU Roaming - Orange customers have their data & calling allowance at no extra cost in Zone 1 plus USA for the more premium bundles.
International Roaming - If you are travelling outside the EU, different charges may apply depending on the Zone the country falls into. Orange offers 2 types of options – “Pack Best Destination” valid for 7 days and “Option Best Destination” valid for 1 month.
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